On October 11th, Bill and I will be appearing at the Minnesota Library Association. We’ll start things off with a 9:15am breakout session, “How to Ban a Book” and then at 12:30pm we’ll be giving our customer service keynote, “Surviving the Public.” After the keynote we’ll be hanging out in the exhibit hall for a bit, too — come by to get a book signed, tell me a story, or just say hello.

Then on October 12th we’ll be giving “Surviving the Public” again, this time at St. Catherine University (St. Paul campus). This presentation is open to the public, and there’s even going to be a buffet. Please RSVP if you’re coming. There’s more information on St. Kate’s ALA student chapter’s facebook page.